Automation and practical AI for growing businesses
SmoothRun AI maps where your team loses time to manual admin, then builds automation on the tools you already use. You see it work on your own examples first, and a person approves anything that matters.
1 reminder is waiting for your approval.
01What we do
01 · Find
Short interviews and walk-throughs of real work. You get a process map and a ranked list of what to automate, what to fix by hand, and what to leave alone.
02 · Fix
Automations and AI workflows connected to your email, CRM, accounting and spreadsheets. They start in draft mode, so nothing goes out without a person approving it.
03 · Keep running
Error alerts, a simple run log, plain-English hand-over notes and training, so your team understands the system and is never stuck with a black box.
02What we automate
03See it run
Pick an incoming message, watch it get classified and drafted, then approve or reject the reply.
Open the demoSee scattered CRM, sales and spreadsheet data checked and turned into a weekly summary.
Open the demoAsk a question about a fictional company’s policies and get a cited answer, or an honest “not found”.
Open the demo04How we work
Understand the business and its workflows.
Conversations with the people who do the work, a look at your tools and data, and a clear statement of the problem worth solving.
You receive
Discovery summary
Goals, constraints, current process and what success looks like, in writing.
Define the solution and success criteria.
Page designs, workflow diagrams or a system outline you can review before anything is built, with agreed measures of success.
You receive
Solution design & scope
Designs or architecture, fixed scope, timeline and fee.
Implement, integrate and test.
We build in small, reviewable stages and test against real examples, with people approving anything consequential.
You receive
Working system & test log
The website or workflow, documented tests and hand-over notes.
Measure performance and refine.
We compare results against the baseline measured at the start, fix what is not working and decide what is worth doing next.
You receive
Performance review
Measured results against baseline and a short list of next steps.
05Services
01 · Category
02 · Category
03 · Category
06Selected work
01Automation · AI & Internal Tools
An inbox workflow that reads each incoming message, assigns a category and priority, extracts the key details, drafts a reply and waits for a person to approve it.
Revenue
$141k
Orders
12
Margin
28.4%
Illustrative data
02Automation
Scattered CRM, sales and spreadsheet data becomes a validated weekly report with KPIs, anomaly flags and a plain-language executive summary.
03AI & Internal Tools
An assistant that answers staff questions from a small library of approved policies, citing the source for every answer and admitting when it does not know.
How we earn trust
We show our work instead of asking for blind trust. You can click through working demos, and we put these commitments in writing.
Our demos run in front of you. Portfolio work is labelled as concept, prototype or client work, so you always know which is which.
Every engagement has a written scope listing what you receive, what we need from you and what is out of scope.
Automations are tested against real examples before launch, and the results are written down so you can review them.
We ask for the least access needed, prefer read-only connections and avoid copying sensitive data where we can.
Anything consequential, such as an external reply, a payment or an access change, waits for a person to approve it.
We tell you when AI is not the right tool, and we do not quote savings before measuring how the work is done today.
07 · Questions
Something else on your mind? Ask it on a discovery call.
It depends on scope, so we quote a fixed fee after a discovery call rather than publishing a price list. Websites and automations are priced per project. The Operational Audit is a fixed-fee engagement and is often the best way to find out what is worth building before committing to more.
Timelines are set during the Design stage, once scope is clear. Smaller websites and single automations move faster than multi-system work. We work in stages, so you see working progress early rather than waiting for one big reveal.
Most modern business tools with an API or export: Google Workspace, Microsoft 365, Slack, Teams, common CRMs, accounting and helpdesk tools, and spreadsheets. If a system has no way in, we will tell you during discovery rather than after.
Only what the work needs, and we agree that in writing first. We prefer read-only access, dedicated service accounts and anonymised samples during design. You keep ownership of your accounts and can revoke access at any time.
Not by default. Consequential actions such as external replies, record changes or payments wait for a person to approve them. Automatic steps are limited to low-risk, reversible tasks you have agreed to.
You receive documentation and a hand-over session. Ongoing support, monitoring and improvements are available as an optional arrangement, agreed separately. You are never locked in.
A discovery call is 30 minutes on what you want to fix. No pitch deck, no obligation. If automation is not the answer, we will say so.